Payment Policy
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We accept payments online via the integrated payment gateway on this website
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We also accept payments via direct bank transfer such as IMPS / NEFT / RTGS or via cheque subject to realisation
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Our online payment gateway and offline payment link accept India Domestic RuPay, Visa, MasterCard, Maestro debit / credit cards
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Our online payment gateway and offline payment link accept American Express (AMEX) and Diners Club cards
Our online payment gateway and offline payment link accept internet banking (Netbanking), UPI & other forms of electronic payment instruments
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Transactions using International Debit & Credit Cards have been suspended. All suspicious transactions (stolen International cards) are monitored and shall be reported to requisite agencies
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Orders shall be subject to cancellation if the name on the Debit / Credit card used for transaction does not match with the customer details
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When choosing to pay online on our website, secured payment gateway is provided by RazorPay for domestic transactions & PayPal for international transactions
No banking related information or your card data is read or stored by our systems
MysticFocus never asks its customers for their credit or debit card information, internet banking login details or electronic wallet credentials
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We also generate payment links via our RazorPay secure payment gateway which provides a convenient way of placing orders offline. Customers need to provide their mobile number & email ID to receive the payment link directly from us. Upon clicking the payment link, customers are then redirected to RazorPay hosted secure gateway for completing the transaction. Please note that all transactions must complete within 12 hours before the link expires. Once the payment is successful, a confirmation is instantly sent by email & SMS followed by subsequent order processing notifications from MysticFocus between 10 AM to 7 PM only
Please use either of the following current bank account details for direct payments -
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Bank Name - RBL Bank Limited
Account Name - SBT Digital OPC Private Limited
Account Number - 409000975538
Account Type - Current
IFSC Code - RATN0000076 (there are 5 zeros)
Branch - Kalyani Nagar, Pune
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Bank Name - Bank of Baroda​
Account Name - SBT Digital OPC Private Limited
Account Number - 24830200001240
Account Type - Current
IFSC Code - BARB0HADAPS (please note it’s a 0 "zero" between B & H)
Branch - Mantri Market, Hadapsar, Pune
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International customers please email us at info@mysticfocus.in for more assistance
We do not accept payments in cash or cryptocurrency, and there is no provision to waive off GST in lieu of cash, cryptocurrency or sale without bill & warranty
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Payment on delivery option is not available for any type, size & delivery location of your order
Payment with EMI facility or payment in parts is not available for any type or size of your order. EMI is a type of a loan that only a Bank or NBFC can provide at its sole discretion to its customers as per the RBI guidelines. EMI facility is not provided by MysticFocus since you are essentially taking a loan to pay in full for product(s) you wish to buy from us. Before using your credit card, we recommend you confirm with your respective credit card issuing bank for your overall eligibility, & their process that you need to follow to avail this facility. Most banks offer EMI facilities by default to their credit card customers and offer to convert completed transactions of amount ranging from as low as INR 2500 or above into 3, 6, 12 or more months of EMIs. Please note that it is entirely between you & your bank with matters related to the offering, withdrawal or rejection of EMI related facilities to you. MysticFocus shall not be involved, or held liable, responsible or party to any disputes, and shall not accept any claims for consequential losses at any given point in time. Mystic Focus shall not entertain any requests pertaining to EMI facilities
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All disputes shall be settled in accordance with the prevailing laws of India, with the courts of Delhi / NCR having exclusive jurisdiction
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